Frequently asked questions


What does the treatment process with Motto look like?

Your Motto experience begins with an initial consultation where you’ll meet your dentist and Smile Advisor and receive your precision scan. We’ll use that scan to custom-craft your starter tray, which is made from high-quality material designed to protect against grinding and clenching. You’ll leave your first consultation with this starter tray and whitening gel to help you get used to wearing aligners and to jumpstart the teeth-whitening process.

About 3-4 weeks later your aligners will be ready for you to pick them up. And this is when things get really exciting because you’ll start to see improvements in your smile in as little as two weeks.

Finally, when your treatment phase is finished and your smile is dazzling, you'll have your final in-person consultation where you’ll get your retainer. Your retainer ensures that the stunning smile you just worked so hard for will last forever. And after wearing your aligners, wearing your retainer will be a breeze.

Am I a good candidate for Motto?

Because Motto leverages the Aspen Dental network of dentists, along with state-of-the-art technology, we’re able to treat most cases, from simple to complex. To make sure you’re a good candidate for Motto, please take our Smile Assessment here.

How do Motto clear aligners work?

Motto clear aligners are a great alternative to traditional braces. Instead of being attached to your teeth, aligners are removable. Aligners slowly move your teeth into proper alignment over time. Motto aligners are made with high-quality materials that are more durable, protect against grinding, and are nearly invisible. During your treatment phase, you’ll wear each set of aligners for about a week before moving on to the next set.

Where do I go for my appointment?

Motto is available exclusively at Aspen Dental. When you schedule your first appointment, you can choose the Aspen Dental location closest to you. Schedule appointment

Will a dentist or orthodontist be involved in my treatment?

Yes. You’ll meet with one of our Aspen Dental dentists at your initial consultation, and they’ll continue to meet with you at intervals during your treatment plan. In addition, you’ll also be assigned a dedicated Smile Advisor who will be with you every step of the way. If you ever have any questions or concerns, you can always check in with your team virtually or in-person.


How do I get started?

To make sure you’re a good candidate for Motto, please take our Smile Assessment here. Once you’ve determined that Motto is a good option, you can book your initial consultation where you’ll meet your dentist and Smile Advisor and receive your precision scan.

How long will my treatment take?

The length of treatment depends on the complexity of your case. At your initial consultation, your dentist can assess how long your treatment should take. On average, most treatment plans last about 6-8 months.

How often do I need to wear my aligners?

Wear your aligners as directed by your prescribed treatment plan. For best results, only take them out for eating and drinking anything but water.

Will my teeth hurt during treatment?

Some people experience slight soreness for the first few days with a new aligner. This is totally normal. It’s even a good sign that things are working and your aligners are slowly but surely moving your teeth into the desired position. The initial soreness with a new aligner should go away after a few days, but if it’s really bothersome, you can always reach out to your Smile Advisor for advice.

What is Dental Monitoring?

One of the best parts about Motto is that you have the option for Dental Monitoring. This means you don’t have to come into the office for endless appointments, unless, of course, you’d prefer to. Instead, you can check in with your Motto team remotely. Your Smile Advisor will help you download the dental monitoring app after your initial consultation. Now you’re all set up to take and send scans of your smile to your Motto team whenever it's convenient for you.

What happens if I Iose an aligner?

Hey, accidents happen. We get it. If you misplace one of your aligners, please contact your Smile Advisor to talk through your options based on where you are in your treatment plan.


What happens after my clear aligner treatment is complete?

Once your aligner treatment is finished, we want to make sure you keep that fabulous smile. That’s where your retainer comes in. Without your retainer, your smile will slowly shift back to how it was before. Let’s make sure that doesn’t happen. Protect your investment by wearing your retainer every night while you sleep. And the good news is now that you’re used to wearing your aligners, wearing your retainer is a breeze.

What if my treatment is complete but I am not 100% satisfied with the results?

All of our Motto care plans come with MottoAssured™, which is our guarantee that you will love everything about your new smile. If you don’t, we’ll work with you to make refinements and get you where you want to be.*
*Must be in compliance with your doctor-directed treatment plan. Refinements must be requested within 30 days of completing your last aligner step and prior to receiving your retainer. 

How long will I need to wear a retainer?

For the first six weeks or so, you’ll wear your retainer full-time just like you did with your aligners. But then, following your dentist’s recommendation, you can shift to only wearing them at night while you sleep. 

What if I lose my retainer?

If you lose or damage your retainer, call your Aspen Dental office immediately, and we’ll work with you to replace your retainer ASAP.

What is MottoRetain™?

Think of MottoRetain™ as an insurance policy for your retainer. Because life happens. And we don’t want you to stress about losing, damaging, or breaking your retainer. So with optional MottoRetain coverage, we’ll replace up to 8 retainers over the 2-year period after your treatment ends.


How is Motto so affordable?

Motto leverages Aspen Dental’s extensive network of dental experts along with precision technology to offer flexible care plans and patient financing solutions for any lifestyle and budget. We can also work with your insurance, HSA, or FSA.

What Motto package is right for me?

Everyone’s treatment plan is different. To properly assess your individual needs, we recommend you schedule a free initial consultation and exam at one of our Aspen Dental locations. We can go over our plans and packages with you at that time. 

Can I use insurance/FSA/HSA to pay for Motto?

Yes, we accept all insurances along with FSA and HSA plans.

What are accepted payment forms?

We accept all major credit cards as well as HSA, FSA and CareCredit or DentalFirst plans.

Will my insurance cover Motto clear aligners?

If your dental plan provides orthodontic benefits, you may be eligible for coverage from your insurance company. In most cases, Aspen Dental will coordinate payment directly with the insurance company so you only pay the balance after discounts and insurance coverage is applied to the total cost of your treatment.